Eric Capers’ UBER Video Blogs
Eric Capers is a man of many talents. If you read his biography, you’ll see that he has experience as a Philadelphia taxi driver in the early 1990s, and now he is driving for UBER on a part-time basis. We would like to extend our appreciation to UBER for hiring Eric as an independent contractor. The video diaries below provide some insights into his experiences as an UBER driver. After 4 weeks of video, Due to scheduling conflicts, Eric has decided to create the video diaries on a random basis from now on.
UBER Driving Overview
People often ask me how long I’ve been driving for UBER and how it’s going. This Blogpost is an attempt to provide readers what is like to drive for Uber and some of the key issues I’ve encountered while driving for UBER.
First of all, let me express how driving for UBER requires the same level of humility that one must have when working in any capacity that is considered a low-skill service position. You are dealing with the public, but it is a certain segment of the public. All of the UBER riders are comfortable enough with technology to use the app fairly effectively (most users are very tech-savvy). The demographics probably show the majority of users are under the age of 40. I feel the need to point out the humility needed because an UBER driver needs to maintain a certain level of professionalism, and knowing your role is part of that professionalism. It does not matter how many college degrees (if any) you have, or how smart you are, you are perceived as “The help” and that is your actual capacity as an UBER driver. Some riders treat “The Help” like a good friend, and some riders treat “The Help” like “THE HELP.” As an UBER Driver, you should be able to get a feel for the 10-second relationship indicators given to you by your rider. Not all riders let you know the relationship in the first 10 seconds, but most of the time, the way the ride starts is the way it goes. Some Key points to remember if you are considering driving for UBER are:
1. Research and use the tips online that are given to help you in your everyday UBER life.
2. Keep track of your rating and try to keep your rating as high as possible (especially in the beginning of your driving life).
3. Learn from your mistakes and try not to repeat them.
4. Try to maximize your time and gas by not wasting either one as much as possible.
My video Blogposts discuss some of my experiences using video to bring some of my experiences to life, and give it some animation.
In the week 1video , Eric discusses the sensitive issue of race and how youth of all races listen to rap music. Some of the rap music of today uses explicit language and Eric discuss the impact it has on people of all ages. Feel free to post your own comments about this subject.
In week 2 video, Eric discusses dealing with customers and how the driver and rider ratings affect everyone. Eric also discusses some of the politics effecting UBER and the Public.
In week 3 video, Eric discusses his ongoing struggle to keep a good driver rating and trying to deal with various aspects of interacting with customers.
In week 4 video, Eric created a sign for riders to read that helps express his feelings about getting feedback from riders and the rating system.